What is Hawthorne effect?

Hawthorne effect is a famous study to analysis the behavior of an employee in an organization and it gives the reason to management gurus to understand the behavior of an individual in situations.
The aptitudes of individuals are imperfect predictors of job performance. Although they give some indication of the physical and mental potential of the individual, the amount produced is strongly influenced by social factors.

Informal organization affects productivity. The Hawthorne researchers discovered a group life among the workers. The studies also showed that the relations that supervisors develop with workers tend to influence the manner in which the workers carry out directives.

Work-group norms affect productivity. The Hawthorne researchers were not the first to recognize that work groups tend to arrive at norms of what is "a fair day's work," however, they provided the best systematic description and interpretation of this phenomenon.

The workplace is a social system The Hawthorne researchers came to view the workplace as a social system made up of interdependent parts.

What is test of hypothesis in Statistics?

When there is a decision being made on the basis of experimental data , it is termed as test of hypothesis in statistics. There are two terms assosicated with test of hypothesis – Null hypothesis and Alternative hypothesis.

Null Hypothesis : This hypothesis is denoted by H0 and it is usually a hypothesis that results predicted by chance.
Alternative Hypothesis : This is denoted by H1 and the results are influenced by some non random causes.

Example : Let us suppose we have a coin which is fair and we have to toss it for 20 times. The Null hypothesis is – there is a chance of 50% getting head and 50% getting tails.
Alternative hypothesis is – the percentage of getting head and tails might be different.

Result : When we tossed the coin for 20 times, we found that there are 15 nos. of times, when there is a head and only 5 times, there is tail. So, we have to reject the null hypothesis and accept the Alternative hypothesis.

What is the answer of a common interview question –“ Tell me about yourself”

Whenever we appear for an interview, the first question arises , “ Tell me about yourself.”

This question is almost asked with every interviewee , because at the same time, interviewer read your CV and he want to break the ice between them. But most of us, could not able to give a perfect answer to this first question. So, Always be prepared to answer for this question.

How to start the Answer :

Tell your name , “ I am .” Don’t say “ Myself ”. Then tell us about your education, “ I am post graduate in Business management from . “

Then tell them about your job experience from start to finish – “I have total of experience in < related field>. I have started my job(career) with < company name> in the year and then joined < company name> in and presently I am with < company name> since .

The answer is crisp & short and not more than 2 minutes.
My answer for this question is :

“ I am Anand Mehra. I am a post graduated Bussiness management student of Punjab technical university in 2007. I have 8 Years of experience in Quality Management systems. I had started my career with Printers House (P) Limited, Faridabad in 2002 and then moved to Intex Technologies (India) Limited in Jan, 2007 and presently from June, 2009 – I am with RealTime Systems Limited, Delhi as a Dy.Manager-QA. "

Prepare yourself for this question……………… and suceed

What is JIT and TQM?

JIT is the acronym for “Just In Time “ and it follows a simple philosophy that – Keeping inventory is waste because it incurs the unnecessary cost. This concept was firstly deployed in Ford Motor by Henry Ford.

To summarize this concept, we can say that JIT is an inventory strategy which focuses to improve the ROI ( Return on Investment) by reducing the Inprocess inventory and its associated cost. This saves the cost of warehouse space and its related activities.

TQM : Total Quality Management is approach towards the management to integrate all the functions of a business house for the customer satisfaction and best output for the benefit of the organization.

It involves all the corners of the business house and synergize them to a common goal. TQM implementation is a big changeover in any company because it is a people oriented strategy and one is only benefited when the organization people are cultured, matured and ready to take the challenges. The information flow should be very transparent from top to bottom and bottom to top then the TQM can give the results and all people will work for a common goal – Customer satisfaction whether the customer is internal or external.

Motivation is not enough to drive the quality culture of work …………..

People are the best assets of any organization and when these living assets attach themselves with the company’s goals , there is a definite chance that company will grow in many folds.

People are getting motivated by many means but motivation has its limitations. Any organization who are really keen to retain the best talent in their organization, they have to develop a culture of Inspiration.

When you tell to any employee that you are paying for your job , it force him/her to do only a job but when you say to your employee that you are paying for a job which is actually a contribution of yourself towards society then he /she gets inspired.

I don’t say that we are making a good product rather I say to my team members that We are making a world class product and when we see this product anywhere we have to be proud that we made this product.

This drives the quality culture in company and everybody from top to bottom starts their work in a different approach.
My mantra is :
1) Employees are the best assets of any company , retain them.
2) Inspired them to their job.
3) Set your own example being a leader and guide them.